Neuroscience of Trust

To The Gold Mine

Key Points

This article explores the science behind trust and presents the remarkable benefits of employees in a high trust organization. If you have been trying different strategies to increase employee engagement and have had very little success in increasing performance and employee retention rate, then this article is the one you have been looking for! The 10 min read will reveal 8 practical ways to cultivate an environment of trust in your organization. 

Zak has developed a framework for creating a culture of trust and building a happier, more loyal, and more productive workforce. By measuring people's oxytocin levels in response to various situations. Eight management behaviours are identified that stimulate oxytocin production and create trust. These behaviours are measurable and can be used to enhance performance.

(1) Recognize excellence. (2) Induce "challenge stress." (3) Give people discretion in how they do their work. (4) Enable job crafting. (5) Share information broadly. (6) Intentionally build relationships. (7) Facilitate whole-person growth. (8) Show vulnerability……. read more to discover why? and how?

Key fact 

  • Compared with people at low-trust companies, people at high-trust companies report: 74% less stress, 106% more energy at work, 50% higher productivity, 13% fewer sick days, 76% more engagement, 29% more satisfaction with their lives, 40% less burnout.

Harvard Business Review